24 Hour Emergency Call Out
Our 24-hour call out system provides 24/7 cover with a 4-hour response time for your peace of mind and the protection of your company’s critical services requirements.
A Typical Emergency Call Out Routine:
• Fault reported by client or automatically via Site Monitoring System directly to our
24 hour manned service desk.
• The standby team of engineers are then contacted by mobile phone or pager.
• Within minutes the engineer contacts the client to offer advice and indicate time of
arrival.
• If required we will always attend the site within 4 hours day or night.
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"Our aim is to support you, the client, with a full technical and advice service"